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SM City Mindpro holds joint tactical inspection and general assembly

SM City Mindpro, one of the leading shopping and lifestyle destinations in the region, recently conducted a highly successful Joint Tactical Inspection and General Assembly today, April 18. The event brought together key stakeholders – including uniformed forces, the mall management, tenants, operators, and security personnel, in a collaborative effort to enhance safety and security measures within the mall premises.




The annual Joint Tactical Inspection, which is the first in SM City Mindpro, led by the Customer Relations Service (CRS) Department of SM and local law enforcement authorities, focused on assessing and fortifying security protocols. This initiative aimed to ensure the safety and well-being of shoppers, tenants, and employees, further reinforcing SM City Mindpro’s commitment to providing a secure environment for all.


“We are dedicated to level up our security measures to uphold the highest standards of safety for everyone who visits or works at SM,” said Lester Tantoco, Regional Operations Manager in Mindanao 3. “The Joint Tactical Inspection and General Assembly underscore our proactive approach in addressing security challenges and working collaboratively with stakeholders to ensure a secure and enjoyable experience for all.”

PBGen. Bowenn Joey Masauding, Regional Director of Police Regional Office (PRO) IX, graced the event as the Guest of Honor and Speaker, emphasized that security personnel plays a vital role in maintaining the security and safety not just of the establishment, but the entirety of the region.


During the inspection, Mr. Almus J. Alabe, Head of Security Affairs of SM Prime Holdings, Inc., also commended the CRS Heads for their relentless dedication and tireless efforts to establish a secure atmosphere within the premises of the mall.

The CRS Department of SM, together with SM Retail Group and SM affiliates, organized the activity. Awards were also given to security and maintenance personnel of SM City Mindpro whose contributions made an impact to the mall.



SM City Mindpro remains committed to prioritizing the safety and security of its patrons and looks forward to implementing further enhancements based on the insights gained from this event.

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